Virtual Assistants
A named assistant who learns how you work
Executive and team administration supported by a consistent person, backed by documented handover so cover is available.
Business problems this addresses
- Diary and inbox management eating into leadership time
- Meeting preparation and follow-up handled inconsistently
- Research and documentation postponed indefinitely
- No cover when an internal assistant is unavailable
Tasks that can be supported
- Executive administration
- Diary support
- Inbox organisation
- Research
- Documentation
- Meeting coordination
- Travel administration
- CRM updates
- Follow-ups
- Recurring operational tasks
Example workflows
How the work actually runs
Weekly operating rhythm
- 1Priorities agreed at the start of the week
- 2Diary and inbox managed to documented rules
- 3Meeting notes and actions circulated
- 4Outstanding actions chased and reported
What remains with you
- Decision-making authority and approvals
- Choice of which communications are delegated
- Confidentiality boundaries for sensitive matters
Onboarding approach
- Requirement review and workload assessment
- Documented scope, exclusions and service hours
- System access request and least-privilege setup
- Process documentation and knowledge transfer
- Controlled pilot period before full transition
Reporting options
- Tasks completed and outstanding
- Actions chased and their status
- Recurring work that could be simplified
Security considerations
- Role-based, least-privilege access to client systems
- Multi-factor authentication where the client system supports it
- Confidentiality obligations and signed non-disclosure agreements
- Controlled file sharing through client-approved channels
- Documented retention, deletion and access-review routines
Engagement models
Choose the operating model that fits
Pricing reflects the scope, hours and skills required. Request a tailored proposal rather than a standard rate card.
Shared Support
For defined recurring tasks that do not require a full-time dedicated resource.
Dedicated Professional
A named resource aligned with your organisation, systems and procedures.
Managed Team
A supervised team with agreed responsibilities, reporting and escalation.
Project-Based Support
Fixed-scope assistance for migrations, data processing, campaigns or operational projects.
FAQ
Virtual Assistants questions
Related services
Often combined with
Customer Support
Email, chat and ticket handling with documented responses, escalation routes and CRM updates.
ViewBack-Office Operations
Data entry, document processing, inbox and CRM administration handled to a documented standard.
ViewFinance and Billing Administration
Invoice preparation, reconciliation support and receivables administration under client instruction.
ViewTell us which part of your operation needs more capacity.
Share your current workload, business objective or service challenge. We will review the requirement and propose an appropriate delivery structure.