Finance and accounts support
Stabilising finance back-office administration for a scale-up
Invoice processing, reconciliations and supplier records had outgrown a single internal administrator.
- Client
- International B2B services company (anonymised)
- Sector
- Professional services
- Region
- UK and EU
- Engagement model
- Managed process
The challenge
What needed solving
- Manual invoice handling spread across inboxes and spreadsheets.
- Month-end preparation depended on one person's knowledge.
- Supplier data quality issues surfaced late in the cycle.
The approach
How we scoped it
- Mapped the current process end to end and identified the repeatable elements.
- Defined control points, approval boundaries and what stays with the client.
- Agreed a checklist-driven month-end pack with review gates.
Delivery
What the running service looks like
Scope, quality checks and reporting are documented before go-live and reviewed on an agreed cadence.
Daily invoice intake, coding and exception flagging.
Reconciliation preparation with a documented handover to the client's accountant.
Supplier master-data clean-up run as a defined project alongside BAU.
Timeline
From scoping to steady state
- Weeks 1-2
Process mapping and control design
1 - Weeks 3-4
Parallel run against existing process
2 - Month 2+
Steady-state delivery with exception reporting
3
Outcomes
What changed operationally
Process
Documented, repeatable month-end checklist
Resilience
Cover no longer tied to one individual
Control
Approvals retained in-house by design
The scenarios below are illustrative, anonymised examples of how Outsourcebar structures delivery. They are provided to explain our working approach and do not represent guaranteed results, named clients or contractual commitments. Actual scope, staffing and reporting are agreed per engagement.
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